Hotline: (84-28) 7301 0909
FAQs

Here are some common questions and answers. If you still have any other questions related to our products or services, please send your questions to secoin@secoin.vn. Thank you.


Our standard thikcness for cement tiles is 1.6cm for most of sizes, tiles may be up to 2.0 – 2.5 cm thickness for size 30x30cm. However, we have thinner tiles for walling with 1.2cm thickness.
 

Secoin encaustic cement tiles are considered “green” products. They are manufactured from natural materials (cement, sand, stone powder, pigment) under hydraulic pressing process. Unlike ceramic or clay-burnt tiles, no heat is involved, so there is no consumption of fuel; no clay is used, so there is no consumption of agricultural land.

 

 

As a characteristic of cement tiles, our products do not have exactly the same thickness. There is certain allowed tolerance, which is about +/- 1mm for thickness of tiles.

Due to the tolereance, it is recommended to use mortar instead of glue when laying tiles so as to easily adjust tiles to a flat surface.

The white mark you see is efflorescence. Secoin Encaustic Cement Tile have very few problems with efflorescence as we are using a special environmentally friendly additive which has the function of reducing efflorescence. However efflorescence is an inherit problem for all cementitious products and does no harm to the products.  It is a natural occurring phenomenon and cannot be totally controlled. If you see white marks on tile surface - that is efflorescence which will gradually go away.

Considerably reduced efflorescence is one of the outstanding features in Secoin encaustic cement tiles as compared to other similar products.

Yes, we can make custom cement tile designs. This requires making a custom "new divider mold". We have the best artisans for making custom divider mold in-house and can create divider molds for almost any designs from our customers. Getting a custom cement tile design will take a bit longer and there is an additional cost.

Yes, besides Secoin’s 75 standard colors, we can match almost any colors. Getting a custom color will take a bit of time and an additional cost.
 

We do not have limited number of colors in one design. We have some patterns with up to 10 colors or checker-board tiles with up to 25 colors. The more colors the higher cost. However, specific designs and colors will be quoted by case.
 

We have different shapes of Square in size of 7x7cm, 10x10cm, 14x14cm, 15x15cm, 20x20cm, 30x30cm, Hexagonal in size of 20x23cm, 15x17.5cm, Octagonal in size of 20x20cm, Rectangle in size 11.5x20cm, Lantern in size 20x20cm, Fish scale in size 20x20cm. Moreover we have different shape for skirting board size 20x10cm. Please click here to see our shapes and sizes.

Besides, we can make other designs following customers’ request and based on the technology of our production.

You can get tile designs in different sizes or shapes allowed by this production technology, but there will be an additional mold production cost. Depending on the complexity of the design and the quantity of the order, we will quote the cost by case.  

Thanks to their durability and aesthetic appearance, encaustic cement tiles can be used for various applications, such as hotels, restaurants, kitchen, bathroom, living room, walling, terrace & staircase, commercial projects, corridor and other furniture decoration (tables, chairs,…). Nowadays, encaustic cement tiles are not only used in ancient buildings but also used in many modern and stylish projects with contemporary designs. Please visit our gallery to see application of encaustic cement tile many constructions and projects around the world.